LEGAL & COMPLIANCE

Privacy Policy

How Rejin CNC collects, uses and protects your business information and CAD drawings.

Last updated: September 30, 2026

Rejin CNC Technology Co., Ltd. (“Rejin CNC”, “we”, “us”, “our”) operates http://rejincnc.com and related inquiry pages. We are a custom CNC machining manufacturer based in Dongguan, China, providing precision machined parts to industrial buyers worldwide. This Privacy Policy explains what personal and business information we collect when you visit our website or submit an inquiry, how we use it, who we share it with, and the rights you have over your information. By using this website or submitting an inquiry, you agree to the practices described below.

1. Information We Collect

We only collect information that is reasonably needed to respond to your manufacturing inquiry and run our business:

  • Information you submit directly. When you request a quote or contact us, you provide: your full name, job title, company name, business email address, phone / WhatsApp number, country, project details, and technical files (STEP, IGES, DWG, PDF, or images) describing the parts you need machined.
  • Information collected automatically. When you browse our pages, our hosting and analytics providers automatically record technical data such as your IP address, browser type and version, device type, referring/exit pages, date and time of visit, and pages viewed. This data is aggregated and does not identify you personally.
  • Cookies. We use essential cookies to keep the website working, and, with your consent, analytics cookies (Google Analytics 4 / Google Tag Manager) to understand page traffic. You can refuse or delete cookies through your browser settings; the inquiry form will still work without analytics cookies.

2. How We Use Your Information

We use your information strictly for the following purposes:

  • Prepare and send a quotation, lead-time estimate and DFM (Design for Manufacturing) feedback based on your drawings;
  • Communicate with you by email, WhatsApp or phone about your project, clarifications, sampling and mass production;
  • Arrange sampling, production, quality inspection and shipping (by air, sea or express courier) for confirmed orders;
  • Keep records of the inquiry and order for quality traceability, accounting and tax compliance;
  • Improve our website content, services and response speed based on aggregated analytics;
  • Comply with applicable legal, tax and customs obligations.

We do not sell, rent, trade or rent your personal information or your CAD files to third parties for their own marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, the United Kingdom or Switzerland, our processing of your personal data is based on:

  • Performance of a contract (Art. 6(1)(b) GDPR) — we process your data to respond to your inquiry, prepare a quote, and, if you place an order, manufacture and ship your parts;
  • Legitimate interests (Art. 6(1)(f) GDPR) — to improve our website, analyze aggregate traffic, and maintain direct business communications with existing and prospective B2B customers;
  • Legal obligation (Art. 6(1)(c) GDPR) — to retain business and accounting records required by Chinese tax and customs law.

4. CAD Drawings and Technical Confidentiality

We treat your engineering drawings, 3D models, tolerances, material specifications and any proprietary product information as strictly confidential. They are accessed only by the sales engineer, the programmer and the production staff assigned to your project, on a need-to-know basis. We do not reuse your drawings for other customers, do not display your parts as portfolio samples without written permission, and are willing to sign a mutual NDA before you share sensitive or new-product designs. After your project is completed, we retain your technical files only as long as needed for quality traceability and re-order support, and delete them on written request unless we are legally required to keep them.

5. Who We Share Your Data With

We share information only with trusted service providers who help us run the business, under appropriate data protection terms:

  • Hosting and website infrastructure — our web hosting provider, which stores the website and inquiry database;
  • Email and CRM — our transactional email provider and CRM system, used to reply to inquiries and track order status;
  • Analytics — Google LLC, which provides Google Analytics 4 and Google Tag Manager to measure anonymous traffic;
  • Shipping and logistics — DHL, FedEx, UPS or freight forwarders, who need your company name, contact person, phone and delivery address to ship orders;
  • Payment and finance — our bank and, when applicable, escrow / trade assurance platforms, for handling payments;
  • Legal and regulatory — where required by Chinese law, customs, tax authorities or a binding court order.

We do not sell your personal data to third parties. We do not use your information for cross-contextual behavioral advertising.

6. International Data Transfers

Rejin CNC is based in China, and our customers, hosting providers and logistics partners may be in the European Union, the United States, the United Kingdom, Southeast Asia or other countries. When your personal data is transferred from the EEA / UK to China or other jurisdictions, we rely on appropriate safeguards including Standard Contractual Clauses (where applicable), our legitimate B2B business interest, and the performance of our contract with you. By submitting an inquiry, you acknowledge that your information may be processed in China and other countries whose data protection laws may differ from those of your country.

7. How Long We Keep Your Information

We retain inquiry and contact information only as long as necessary to respond to your request, support ongoing projects, and meet our legal and accounting obligations:

  • Unconverted inquiries — typically up to 24 months, so we can follow up if you revisit your project; after that, your record is anonymized or deleted;
  • Confirmed orders — commercial, shipping, quality and payment records are kept for at least 10 years, as required by Chinese accounting and tax regulations and for quality traceability on production parts;
  • Technical drawings and CAD files — kept for the duration of the project and re-order support period, then deleted or anonymized on request, unless an NDA or legal obligation requires longer retention.

8. Your Privacy Rights

Depending on where you live, you have the following rights over your personal data:

Under the GDPR / UK GDPR: right of access, right to rectification, right to erasure (“right to be forgotten”), right to restrict processing, right to data portability, right to object to processing based on our legitimate interests, and right to lodge a complaint with your local data protection authority.

Under the California Consumer Privacy Act (CCPA / CPRA): right to know what personal information we collect, right to request deletion, right to correct inaccurate information, right to opt out of any “sale” or “share” of personal information (we do not sell or share), and right not to be discriminated against for exercising your rights.

Under China PIPL: right to access, copy, correct, supplement and delete your personal information, and right to withdraw consent at any time.

To exercise any of these rights, email us at info@rejincnc.com with “Privacy Request” in the subject line. We will respond within 30 days. We may need to verify your identity before processing the request.

9. Security

We use reasonable technical and organizational measures — HTTPS encryption on this website, access control on internal systems, password-protected inquiry records, and employee confidentiality training — to protect your information against unauthorized access, loss or misuse. No method of transmission over the Internet is 100% secure, but we take these steps seriously and review them periodically.

10. Children’s Privacy

Our website and services are intended for industrial and business buyers. We do not knowingly collect personal information from anyone under 16 years of age. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service offerings. The “Last Updated” date at the top of this page shows when the policy was last revised. Material changes will be posted on this page with a prominent notice. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, requests or complaints about this Privacy Policy or how we handle your information, please contact:

Rejin CNC Technology Co., Ltd.
Huangcaolang Village, Dalang Town, Dongguan City, Guangdong Province, China
Email: info@rejincnc.com
Phone / WhatsApp: +86 137 9050 0374